Accounts and offline play
Use supported sign-in to return to an island across devices; distinguish online browser play from offline support in a released native app.
⭐ Use the sign-in options available on your start screen. The browser needs internet; native offline play depends on the released app, while synchronization and online services require a connection.
Overview
Guest progress belongs to the device where it was created. An available supported Google or Apple sign-in connects access to an account so you can return on another device with the same sign-in choice. Opening a second device as a new guest does not automatically load the original island.
The browser requires internet to start and reconnect. Adding its icon to a home screen is convenient access to that same web game, not a conversion into the native offline app. Native offline availability depends on the released application and its current platform support.
What you can do
- 1
Use an available supported sign-in option.
- 2
Return on another device with the same account.
- 3
Synchronize before switching from offline native play.
- 4
Open official platform links from Download.
The experience
Sign-in, synchronization, friends, events, purchases and service-backed claims need an internet connection. Before changing devices after offline native play, reconnect the original device so its work can synchronize. Using the same account and finishing that synchronization avoids confusing a new guest island with the previous save.
Tips
- Use the same supported sign-in provider and account across devices.
- Connect before synchronizing progress or using an online activity.
Connected systems
Download provides device requirements and official release links. Mail belongs to the connected account, while public profiles and visits use the identity chosen for the island. Browser shortcuts and store apps are separate access methods even when they lead to the same account.
- Friends and island visitsFind friends, visit their islands with your chosen animal avatar and use eligible station-help actions while connected.
- The shop and gemsCompare current Gold, gem and eligible paid offers for appearances, themes and account services before choosing an item.
- Mail and rewardsRead account notices, friend activity and delivered rewards in one newest-first mail list, with separate read and claim states.
Frequently asked questions
When is this system available?
Use the sign-in options available on your start screen. The browser needs internet; native offline play depends on the released app, while synchronization and online services require a connection.
Will a guest island appear automatically on another device?
No. Guest progress belongs to the original device. Use an available supported sign-in option to connect the island to the same account elsewhere.
Is a home-screen shortcut the native offline app?
A browser shortcut opens the web game. It does not change the browser’s internet requirement or guarantee the offline behavior of a released native application.
